Passengers who patronise the company had been complaining of inadequate buses and allowing faulty vehicles to operate.
LAGBUS Assets Managements Ltd., Operators of LAGBUS intracity buses, on Friday assured commuters in Lagos metropolis of improved service delivery, more buses, and additional routes.
Yemi Odubela, LAGBUS Executive Director, said in Lagos that the yearnings of commuters for better services and more buses would soon be met.
Commuters who patronise the company have complained of inadequate buses and faulty buses being allowed to operate.
Mr. Odubela said that the management has organised series of trainings for its bus operators and ground staff on measures to improve on their service delivery for commuters. He added that the management has equally commenced rapid maintenance work on its faulty buses to increase the number that could be deployed.
“The management has received lots of complaints from our passengers and has commenced rapid repair of all our buses to make them up to our passengers’ tastes. Ours is transformation redefined and we are committed to this motto; so, we want to raise the standard of our buses for better performance”.
He urged passengers to be patient with his members of staff and report misconduct to the appropriate authority.
He also said that passengers should not be interested only in boarding buses, but be equally security conscious at parks and bus stops, stressing that they should report all suspicious cargoes and persons.
Olu Ogunyankin, Deputy Head, Operations, LAGBUS Assets Management Ltd., urged staff to always check the physical condition of buses before putting them on route.
Mr. Ogunyankin, who threatened to punish any officer that puts unwholesome vehicle on route, advised them to report cases of fault to the maintenance unit.
“It is very important to look at the physical condition of the vehicle you are putting on routes. Smokey vehicle should not be allowed to ply. No manage of vehicles. Any vehicle that is not good should not be allowed to ply. Any officer that fails in this will be punished. Captains (drivers) should report all the faulty vehicles to the maintenance unit to put them right,” he said.
The director noted that captains should always check the tyres, fire extinguishers, indicators and the neatness of vehicles before putting them on the road.