ADVERTISEMENT
  • The Membership Club
  • PT Hausa
  • About Us
  • Advert Rates
  • Careers
  • Contact Us
Monday, April 19, 2021
Premium Times Nigeria
  • Home
  • COVID-19
  • News
    • Headline Stories
    • Top News
    • More News
    • Foreign
  • Investigations
  • Business
    • News Reports
    • Financial Inclusion
    • Analysis and Data
    • Business Specials
    • Opinion
    • Oil/Gas Reports
      • FAAC Reports
      • Revenue
  • Opinion
  • Health
    • News Reports
    • Investigations
    • Data and Infographics
    • Health Specials
    • Features
    • Events
    • Primary Health Tracker
  • Agriculture
    • News Report
    • Research & Innovation
    • Data & Infographics
    • Special Reports/Features
    • Investigations
    • Interviews
    • Markets
  • Arts/Life
    • Arts/Books
    • Kannywood
    • Lifestyle
    • Music
    • Nollywood
    • Travel
  • Sports
    • Football
    • More Sports News
    • Sports Features
  • Projects
    • Parliament Watch
    • Panama Papers
    • Paradise Papers
    • AGAHRIN
  • Home
  • COVID-19
  • News
    • Headline Stories
    • Top News
    • More News
    • Foreign
  • Investigations
  • Business
    • News Reports
    • Financial Inclusion
    • Analysis and Data
    • Business Specials
    • Opinion
    • Oil/Gas Reports
      • FAAC Reports
      • Revenue
  • Opinion
  • Health
    • News Reports
    • Investigations
    • Data and Infographics
    • Health Specials
    • Features
    • Events
    • Primary Health Tracker
  • Agriculture
    • News Report
    • Research & Innovation
    • Data & Infographics
    • Special Reports/Features
    • Investigations
    • Interviews
    • Markets
  • Arts/Life
    • Arts/Books
    • Kannywood
    • Lifestyle
    • Music
    • Nollywood
    • Travel
  • Sports
    • Football
    • More Sports News
    • Sports Features
  • Projects
    • Parliament Watch
    • Panama Papers
    • Paradise Papers
    • AGAHRIN
Premium Times Nigeria
BUA Group Ad BUA Group Ad BUA Group Ad
ADVERTISEMENT
Nigerians queuing up to access the bank.

Nigerians queuing up to access the bank.

Coronavirus: Why Nigerians are besieging banks

byAyodeji Adegboyega
May 6, 2020
2 min read

Since the partial ease of the coronavirus lockdown in Abuja, Lagos, Ogun and other parts of the country on Monday, financial Institutions have been besieged by large crowds of Nigerians.

This has been taken by many as evidence of the ineffectiveness or outright failure of the digital banking provided by commercial banks through the various E-Banking channels.

Various banks regularly send e-mails, text messages to their customers, providing them with information on alternative channels to visiting bank branches.

Although the turnouts were not as much as seen nationwide on Monday, bank customers were still seen in large numbers in bank premises on Tuesday in Abuja, only that this time they were better organised, some seated under a canopy.

An Ecobank official who asked not to be named said the majority of the customers were traders who were there to deposit money.

“Some also came for ATM card issuance, issues relating to ATM cards, Internet banking passwords and the rest,” she said.

She urged customers to sign up on the digital space to enable them transact their businesses without having to visit banking halls.

“A lot of them are not on the digital channel, not even one, they will say they will steal their money.

“This lockdown is an eye opener for some of them, they have been coming to get their cards and some are still not requesting for ATM cards.

RelatedNews

All eyes on Merkel after rejecting moves to ease lockdown

Heineken extends dominance of Nigerian brewery market with potential Champion Breweries takeover

Osun finally jettisons Aregbesola’s education policy, reverses names of schools

How hunters rearrested Oyo suspect who escaped police custody — Official

“As we are going into the digital era, these customers need to be sensitised, everyone needs to go completely digital so that they will be able to do everything from their home space,” she said.

She also said the bank tries as much as possible to take preventive measures.

“For bulk cash and cheques, we do that with a boxed system. You drop your bulk cash or cheque in a box, it is left for a period of time before we check it.”

Dangote adbanner 728x90_2 (1)

Johnson Adewale, a bank customer waiting his turn at the Ecobank, Wuse market branch, said he was at the bank to rectify issues from failed transactions he made during the lockdown.

“I transferred N20,000 to my family in Lagos, I have been deducted and they (family) have not seen the alert for three weeks now. I have called their customer care, I even called customer complaint commission, but I am yet to get a refund,” he said.

Another customer at First Bank, Wuse Zone 2 branch, Salawu Ibrahim, said he was there to collect his ATM card.

“I could not access my money during the lockdown because I don’t have ATM. Now I want it, any day they deduct my money anyhow, I will close down the account,” he said.

“Mandate Digital Banking”

A financial analyst, Paul Alaje, said digital banking at this point should be mandatory for all bank users so that more Nigerians could embrace it.

ADVERTISEMENT

“The campaign towards digital banking is popular more among the elite and the middle-class, the downtrodden have not embraced it because of several hidden charges.

“Banks should mandate that if the technology is not embraced, they will not solve customer-related problems and the Central Bank of Nigeria should in turn mandate commercial banks in a way of redoing the cost of people using online banking.

“If they are charging people for USSD, then it becomes unfair,” he said.

He also advised that more should be done to advertise and educate the lower-income group on digital banking.

“People still have the notion that CBN and their bank is actually exploiting them without giving necessary service,” he said.

  • WhatsApp
  • Tweet
  • Email
  • Print
  • Telegram
  • More
  • Share on Tumblr
  • Pocket

Support PREMIUM TIMES' journalism of integrity and credibility

Good journalism costs a lot of money. Yet only good journalism can ensure the possibility of a good society, an accountable democracy, and a transparent government.

For continued free access to the best investigative journalism in the country we ask you to consider making a modest support to this noble endeavour.

By contributing to PREMIUM TIMES, you are helping to sustain a journalism of relevance and ensuring it remains free and available to all.

Donate


TEXT AD: To advertise here . Call Willie +2347088095401...


JOIN THE CONVERSATION

  • Disqus (3)
premiumtimes



PT Mag Campaign AD

Previous Post

UPDATED: Buhari appoints Board of Trustees of Police Trust Fund

Next Post

Ibom Air adds new aircraft to its fleet

Ayodeji Adegboyega

Ayodeji Adegboyega

More News

Speaker of the House of Representatives, Femi Gbajabiamila. [PHOTO CREDIT: Official Twitter handle of Femi]

Nigeria’s foreign policy full of contradictions – Gbajabiamila

April 19, 2021
Judiciary workers’ strike protest

JUSUN Strike: Independence of judiciary not negotiable – Senate

April 19, 2021
Lagos State Governor, Babajide Sanwo-Olu [PHOTO CREDIT: @jidesanwoolu]

Ambode ‘never funded’ Lagos rail projects – Sanwo-Olu

April 19, 2021
President Mohamed Bazoum of Niger briefing press after his meeting with President Muhammadu Buhari [PHOTO CREDIT: @BashirAhmaad]

Buhari hosts Nigerien President, Mohamed Bazoum

April 19, 2021
Access Bank

Access Bank enters pact to buy majority interest in Botswana bank

April 19, 2021
Bashir Magashi was indicted in the report

Defence Minister, Service Chiefs visit North East theatre command

April 19, 2021
Next Post
The new bombardier CRJ 900 in Ibom Air fleet

Ibom Air adds new aircraft to its fleet

Nigerian Police on patrol

Two killed in Ebonyi cult clashes

Discussion about this post

Search

#EndSARS: Latest Updates




Polaris Bank


JAIZ Ad


Explore Akwa Ibom Ad


Explore Akwa Ibom Ad


Access Bank Ad


NITDA Ad





Glo Ad

Subscribe to News via Email

Enter your email address and receive notifications of news by email.

Join 1,654,454 other subscribers.

Advertisement






netherland biz school Advert



Zenith Advert

ADVERTISEMENT

Our Digital Network

  • PT Hausa
  • Election Centre
  • Human Trafficking Investigation
  • Centre for Investigative Journalism
  • National Conference
  • Press Attack Tracker
  • PT Academy
  • Dubawa
  • LeaksNG
  • Campus Reporter

Resources

  • Oil & Gas Facts
  • List of Universities in Nigeria
  • LIST: Federal Unity Colleges in Nigeria
  • NYSC Orientation Camps in Nigeria
  • Nigeria’s Federal/States’ Budgets since 2005
  • Malabu Scandal Thread
  • World Cup 2018
  • Panama Papers Game
  • Our Digital Network
  • About Us
  • Resources
  • Projects
  • Data & Infographics
  • DONATE

All content is Copyrighted © 2020 The Premium Times, Nigeria

No Result
View All Result
  • Home
  • COVID-19
  • News
    • Headline Stories
    • Top News
    • More News
    • Foreign
  • Investigations
  • Business
    • News Reports
    • Financial Inclusion
    • Analysis and Data
    • Business Specials
    • Opinion
    • Oil/Gas Reports
      • FAAC Reports
      • Revenue
  • Agriculture
    • News Report
    • Research & Innovation
    • Data & Infographics
    • Special Reports/Features
    • Investigations
    • Interviews
    • Markets
  • Arts/Life
    • Arts/Books
    • Kannywood
    • Lifestyle
    • Music
    • Nollywood
    • Travel
  • Sports
    • Football
    • More Sports News
    • Sports Features
  • Projects
    • Panama Papers
    • Paradise Papers
    • Parliament Watch
    • AGAHRIN
  • Opinion
  • PT Hausa
  • The Membership Club
  • Dubawa
    • Dubawa NG
  • About Us
    • Advert Rates
  • Careers
  • Contact Us
  • Digital Store
  • DONATE

All content is Copyrighted © 2020 The Premium Times, Nigeria

Our website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.
loading Cancel
Post was not sent - check your email addresses!
Email check failed, please try again
Sorry, your blog cannot share posts by email.