South African airports dominated in Africa
No Nigerian airport was listed among the best in Africa in the 2013 Skytrax World Best Airport Awards held at Passenger Terminal EXPO, Geneva, Switzerland.
South African airports dominated the top 10 ranking in Africa, with Cape Town International Airport emerging the Best Airport in Africa, followed by Durban King Shaka International Airport and Johannesburg (Tambo) International Airport in 2nd and 3rd places respectively.
This year’s awards, voted by airport customers from around the world, garnered 12.1 million responses.
Egypt’s Cairo International Airport was ranked 4th while the 5th position went to Mauritius International Airport.
East London Airport, South Africa, was placed in the 6th position; Addis Ababa Bole International Airport in Ethiopia, 7th; and Port Elizabeth Airport, South Africa in 8th position.
Morocco’s Marrakech Menara International Airport and Seychelles International Airport ranked 9th and 10th respectively.
South Africa also made a clean sweep of the Best Airport Staff category with Cape Town International Airport, Durban King Shaka International Airport, Johannesburg International Airport, East London Airport, and Port Elizabeth Airport occupying all the five positions.
World’s best airport
Singapore Changi Airport was voted the 2013 world’s best airport, the 4th time it had claimed the top prize.
The Singaporean airport toppled Incheon International Airport, South Korea, which moved to second place, to clinch the position.
Amsterdam’s Schipol Airport, Hong Kong International Airport, and Beijing Capital International Airport were ranked 3rd, 4th, and 5th best in the world.
“In winning this prestigious accolade, Singapore Changi cements its place as one of the world’s favourite airports and Skytrax offer their sincere congratulations on what has been a fantastic year of achievement” said Edward Plaisted, Chairman of Skytrax.
“The vast array of leisure and entertainment facilities really standout at Changi and serve to highlight the extent to which the management has gone to ensure maximum levels of passenger satisfaction.
“We only have to look at the fact that Changi served more than 50 million passengers for the first time during 2012, to see that it continues to attract customers and maintain its place as one of the world’s leading hub airports,” Mr. Plaisted added.
Lee Seow Hiang, Chief Executive Officer, Changi Airport Group said that winning the Skytrax World’s Best Airport award again is an immense honour for Changi Airport.
“It is as much a recognition of the passion of the 32,000-strong airport community that is the backbone of Changi’s collaborative and well-oiled operational processes , as it is an affirmation of our mantra in putting our passengers at the heart of all that we do,” said Mr. Hiang.
Three South African airports – the only ones from Africa – were also listed anong the world’s top 100 airports, ranked 22nd, 26th, and 28th respectively.