The National Association of Telecommunications Subscribers (NATCOMS) has called on the Nigerian Communications Commission (NCC) to extend the grace period of unused data roll over to 30 days.
The president of NATCOMS, Deolu Ogunbanjo, made the call in an interview with the News Agency of Nigeria (NAN) on Saturday in Lagos.
NAN reports that NCC is planning to issue a directive to telecommunications operators to give 14 days window to subscribers to enable them to roll over their unused data.
Mr. Ogunbanjo, while describing the idea of 14 days as a welcome development, said it was not enough considering the present economic situation as subscribers were not getting value for their money with regard to data usage.
“NCC should give at least 30 days grace instead of 14 days, because of the recent economic situation.
“One may also have pressing needs or competing demands in the family and may not have money to subscribe within the 14 days period,” the NATCOMS president said.
“The grace period for voice recharge is 90 days, hence, data subscription should not be different.’’
NAN also reports that the Executive Vice-Chairman of NCC, Umar Danbatta, said that subscribers would be given the 14 days grace, even if they do not renew on the date of data expiration.
Mr. Danbatta said this would stop the present practice where subscribers would lose the entire unused data, if they failed to renew on the date of expiration of the present subscription.
According to him, NCC recognises that telecommunications services are very important to the nation’s development.
“NCC also recognises more importantly, that the consumers of telecommunications services deserve to get value for their money.
“NCC also recognises that consumer should be treated as a very important stakeholder in the scheme of things, as far as service delivery is concern.
“Let me recall that in the eight points agenda of my administration, the issue of empowerment and protection of consumers occupied the sixth position.
“The vision in this agenda is to protect consumers from unfair practices through availability of information and education to make informed choices in the use of ICT services,” he said.
Support PREMIUM TIMES' journalism of integrity and credibility
Good journalism costs a lot of money. Yet only good journalism can ensure the possibility of a good society, an accountable democracy, and a transparent government.
For continued free access to the best investigative journalism in the country we ask you to consider making a modest support to this noble endeavour.
By contributing to PREMIUM TIMES, you are helping to sustain a journalism of relevance and ensuring it remains free and available to all.
TEXT AD: To advertise here . Call Willie +2347088095401...