MTN Jos: MTN workers vow to remain at home

The staff of MTN Jos Call Centre, who were locked out of their offices by management on May 1, have vowed to remain at home until their demands were fully met.

Paul Afolabi, the leader of the workers, said that they would not listen to appeals to resume work, until a valid agreement was signed.

Communication Network Support Services Limited (CNSSL), the company that MTN out sourced the call centre to manage on its behalf, closed the doors against the workers on May 1, under the pretext that they were fumigating the place.

The latest development was a new twist to the series of protests from the workers over allegations of poor conditions of service.

The Nigerian Labour Congress (NLC) in March picketed the centre and entered into an agreement with CNSSL to improve the conditions of service of the call centre staff. However, the CNSSL has not fully implemented the conditions of service and this has resulted in the renewed agitations.

Mr. Afolabi, who is the call centre branch chairman of the National Union of Postal and Telecommunications Employees (NUPTE), said that they discovered that the company wanted to recall some staff and leave others.

He said, “On Friday we barricaded all the entrances to the call centre when we learnt that the management wanted some of the staff they believed to be loyal to them to resume work.

“When that attempt failed, they now resorted to pleading with us to resume work without any formal agreement to show that they are ready to do the things we are demanding for.”

The chairman said that it was the management that asked the staff to stay off duty and they would remain as such until their demands were met.

“Our demands are very simple, review our wages and make them to be at par with our colleagues in other call centres across the country and recall our suspended colleagues.

“We do not know the reason for the sudden desperation to call us back, but whatever reason it may be, nobody will resume until our demands are met”.

Top officials of CNSSL refused to comment on the issue.

Support PREMIUM TIMES' journalism of integrity and credibility


Good journalism costs a lot of money. Yet only good journalism can ensure the possibility of a good society, an accountable democracy, and a transparent government.

For continued free access to the best investigative journalism in the country we ask you to consider making a modest support to this noble endeavour.

By contributing to PREMIUM TIMES, you are helping to sustain a journalism of relevance and ensuring it remains free and available to all.


NEVER MISS A THING AGAIN! Subscribe to our newsletter

* indicates required


Now available on

  Premium Times Android mobile applicationPremium Times iOS mobile applicationPremium Times blackberry mobile applicationPremium Times windows mobile application

TEXT AD: This space is available for a Text_Ad.. Call Willie on +2347088095401 for more information

All rights reserved. This material and any other material on this platform may not be reproduced, published, broadcast, written or distributed in full or in part, without written permission from PREMIUM TIMES.