The Federal Ministry of Agriculture and Rural Development has set up a Growth Enhancement Support Scheme GESS hotline for farmers.
GESS hotline was introduced ahead of the dry farming season in November for the public to make complaints on poor services and products, and to also report cases of fraud and corruption.
To make complaints to the hotline, sufficient information should be provided. They include names and location of individual’s, detailed description of events, using as much relevant detail as possible to aid easy solutions to problems.
GESS hot lines numbers are +234-081-421-087-80, +234-070-608-832-38, which can only be accessed Monday-Friday 8am-4pm.
Other avenues for making complaints in addition to the hotlines numbers are to visit any of the ministry’s offices in the 36 state offices between the hours of 9am-4pm or send a mail to email@example.com.
The scheme promised to resolve all complaints within seven working days while information submitted are kept confidential.
GESS aims at changing the government’s role to farmers to enable the procurement and distributions of fertilizer.
The scheme is also aimed at targeting five million farmers each year that will receive GESS in their mobile phone. That will total 20 million at the end of four years.
It will also provide support directly to farmers to enable them produce agricultural inputs at affordable prices, at right time and place.